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Users tell us password setup and forgot password emails to BT addresses are not being received due to BT filters. To fix this, in your email:
- From the Settings tab, select the "Safe senders" folder and click on the Add button.
- Add the email address (contact@guiide.co.uk) you want to mark as safe and click Save.
- After a confirmation message the email address will be added to your list of safe senders.